PIDE SLUDGE AUDIT VOL – 2
WHAT IS SLUDGE IN THE ECONOMY? Social scientists use the term sludge for excessive or unjustified frictions that make it difficult for people to achieve what they want to or to do as they wish (Sunstein, 2021). These frictions make processes difficult to navigate and entail burdens.Examples of the sludge include: Complicated application forms. Duplicative …